Gift voucher conditions

General conditions

Vouchers and discounts cannot be applied to shipping costs and the purchase of gift vouchers.
It is not possible to credit vouchers and discounts retroactively or to send free items retroactively.
Only one discount code can be applied per order. However, you can redeem multiple vouchers in the same order.
The entitlement to free items is void in the event of cancellation or return of the order. In the event of a return, the customer must also return the free product received in order to be entitled to a full refund. Furthermore, any commercial resale of vouchers is prohibited.

Individual conditions

Please note that individual conditions may apply to each voucher. These can be found in the voucher conditions directly on the voucher. These can be the following restrictions or voucher types:

  • Validity of a voucher
  • Restrictions on certain article groups or assortments
  • Combinability of the voucher with other vouchers or promotions


Conditions for vouchers

For the purchase of vouchers our terms and conditions (see below) and privacy policy apply. In addition, the following voucher conditions apply:



āyke vouchers may be redeemed in accordance with these terms and conditions as part of purchases made on The voucher will be sent to you in the form of an email upon receipt of payment. You can give the voucher to a third party. In this case, you agree not to use the voucher code yourself or disclose it to other third parties.


Redeeming the voucher

The voucher can be used for the purchase of products sold through The value of the voucher will be credited to the invoice amount. A cash payout is excluded.

Remaining credit

If the value of the voucher exceeds the invoice amount, any remaining credit will be retained and can be used for further orders by entering the voucher code again. A cash payout of the (remaining) value of the voucher is excluded.

Period of validity

Vouchers must be redeemed at the latest by the end of the third year after the voucher code has been transmitted; after that they lose their validity.


You agree to keep the voucher code secret and to communicate it only to the person to whom you wish to give the voucher. āyke is not liable for the loss, theft or misuse or delayed transmission (e.g. due to technical difficulties) of the voucher code.